Coleman Furniture Complaints and Reviews

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Coleman Furniture
Main address: 1150 Broadway 11557 Hewlett NY
1 800 974 5255 , , customercare@colemanfurniture.com
  • 19+1 mobile complaints
  • $19.9K claimed losses
  • $996 average
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  • Sep 17
  • Furniture and Decor
  • East Aurora, New York
  • Delayed Delivery
  • 24

I purchased furniture fro Coleman furniture with an estimated delivery date of 2 weeks which was perfect in coordination for the time I would be moving into my new home; however, I am now 4 weeks out and the shipping company is still unable to give me a delivery date. I contacted Coleman today and the lady I spoke with kept calling me mam and putting me on hold. She claimed she could not set the... Read more

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  • Sep 03
  • Furniture and Decor
  • Furniture Payment
  • 60

I ordered a sectional on July 22. I called August 26 and was informed that they were waiting on payment because the paypal transaction had expired. I immediately gave them my credit card number (HUGE MISTAKE) and was promised the delivery company would call. Nope. So I called the delivery company and they had no record of our order & even said they don't deliver to our zipcode. Coleman says... Read more

Was this review helpful? 2 1

Wow I must say I have experience the same thing I purchased a sectional and it took a month to deliver . I had to curse them out and I'm not that type of person. And now I want to add the warranty because it's delivered.i can't Add comment

     

  • Jul 25
  • Furniture and Decor
  • Dining Set Order
  • 1
  • 1
  • 98

Ok so you get a couple hundred savings from ordering through their website, but they are pathetic in customer service. I ordered a dining set in the beginning of June and it's almost August and still waiting. I would have paid the extra hundred if I knew it would take this long. I don't know how they are still running as a company. They fool first time buyers into good prices, but the service is... Read more

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  • Jun 30
  • Shopping
  • Columbia, South Carolina
  • Furniture
  • 54

Do not purchase from this company. I ordered living room set and bedroom set in April and am still waiting for pieces to come in. They told me everything would be delivered by June 1. Every time I call they say the sofa will be another month (I have the rest of the living room set). I am still waiting on the footboard, rails and dresser. Every time I call they say the delivery company will call... Read more

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  • Jun 06
  • Furniture and Decor
  • Greece, New York
  • Couch
  • 1
  • 1
  • 64

I had the same problem. I ordered a couch on April 21 and it is now June 7… Seven weeks later still no couch. "I" had to call find out that there was an issue that they didn't feel the need to alert me out. I called the next week and the same issue but was promised a personal phone call the following week to let me know a delivery date and received nothing. I call the next day and find out... Read more

Was this review helpful? 1 0

     

  • Feb 09
  • Furniture and Decor
  • Couch Delivery
  • 1
  • 1
  • 148

DO NOT GIVE COLEMAN FURNITURE YOUR BUSINESS! I cannot say enough about how difficult and drawn out my experience with Coleman Furniture has been. Long story short, this is a terrible company that is run by dishonest people, and I am stunned that they are still in business. I’d like to point out that Coleman Furniture is owned by Renegade Furniture Group, which also owns Mazel Tov Furniture. The... Read more

Was this review helpful? 7 0

     

  • Dec 18, 2013
  • Furniture and Decor
  • Property Damage Repair
  • 92

Bought bedroom furniture set from their online website and they promised delivery in 3 weeks but still waitin for delivery after 5 weeks have passed by without an ETA as to when it will be delivered. Spoke with their customer rep multiple times but does not help because they are still waiting for their partner company to get back to them. Poor customer service Their delivery partners do not... Read more

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  • Dec 01, 2013
  • Furniture and Decor
  • Living Room Sofa
  • 98

In September I purchased a sofa and loveseat. They delivered two different colored sofa and loveseat. On the date of delivery Coleman's was closed and the freelance delivery men were unable to get in touch with them so they said they would have to leave the sofa and would advise Coleman's of the error and have them contact us. To date we have called on numerous occasions and spoke with Jordan and... Read more

Was this review helpful? 3 0

     

  • Sep 30, 2013
  • Furniture and Decor
  • Furniture Quality
  • 96

Coleman Furniture, Renegade Furniture and Mazel Tov Furniture is one and the same. They sell broken, or best case refurbished furniture. Delivered items have missing parts. Their answer to that is “go buy missing parts somewhere else”. Their customer service is horrible with this guy Steve being a total ***. Don’t never buy from these guys because you will go through *** trying to get your money... Read more

Was this review helpful? 2 0
 
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