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  • Customers like
    • Verity of products2
    • Price1
  • Customers don't like
    • Customer service7
    • Lies5
    • Deception4

  • Jul 01
  • Furniture and Decor
  • Wilkesboro, North Carolina
  • Event Shelter
  • 3
  • REVIEW RATING 4/5

I have two 12x12 shelters from Coleman and both were damaged last Sat in a rain storm. Several rods 36 in and 51 in were bent and broken. I called Coleman's and they do not have parts and we will not cover the repair anyway. I ordered a new tent and called customer service to explain what happened. No luck. I am not pleased with the company and cannot believe they do not have a part that... Read more

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  • Jun 22
  • Furniture and Decor
  • Sectional
  • 31
  • REVIEW RATING 3/5

Review for Coleman Furniture from Cedarhurst, NY. We ordered a sectional from this company April 2015. When we ordered product, we went by with the photos & diagrams they have in their website. After 6 weeks of wait, they delivered the sectional with the opposite configuration from what we ordered. We called them the same day the sectional was delivered and let them know that we got the wrong... Read more

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  • Jun 18
  • Furniture and Decor
  • Redding, California
  • Sofa
  • 28
  • REVIEW RATING 5/5

This review is for Coleman Furniture 333 Washington Ave.,Cedarhurst NY 11516. We ordered a recliner and sofa from Coleman Furniture on Jan.20 2015. We received our order around March 20. We accepted the recliner but rejected the sofa. Upon testing the power reclining feature it started to malfunction. Upon investigation we discovered that 2 bolt heads had sheared off and one of the levers was... Read more

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  • Jun 05
  • Furniture and Decor
  • Schnecksville, Pennsylvania
  • Storage Bed
  • 60
  • REVIEW RATING 4/5

I know the prices are good, but don't do it! Worst customer service experience I have ever had. Paid nearly $1000 for a storage bed for my son nearly two months ago and have yet to receive all the components. Original under bed drawers would not close so they picked them up and took 5 weeks to replace them, but sent ones that were missing all the handles and don't fit any better than the first... Read more

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  • Jun 03
  • Furniture and Decor
  • Slidell, Louisiana
  • Sofa
  • 91
  • REVIEW RATING 4/5

I ordered my furniture Ashley Lenoris signature collection 3 pc set on April 12th. 2015 On June 1,2015 the delivery company came with my delivery. The sofa was refused because of defects. It had visible holes on both corners with Cushing showing, and staples that where visible under fabric. It also had scratch in fabric, and indents throughout. I receive an email that my furniture was received by... Read more

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  • Jun 01
  • Furniture and Decor
  • San Mateo, California
  • Sofa
  • 46
  • REVIEW RATING 3/5

*** Do NOT Buy From These Crooks *** !!! They Sell Factory-Rejected Furniture !!! The sofa I received was a factory-rejected item. The strap had loose threads and the arm cushion was slanted outward at the front and slanted inward at the back. The seat and back cushions were not very supportive. I regretted not to buy the sofa from a reputable source (Overstock.com) because this sofa ($1125) is... Read more

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  • May 29
  • Furniture and Decor
  • Ruston, Louisiana
  • Porter Entertainment Wall Unit
  • 25
  • REVIEW RATING 4/5

I received an e-mail asking me how I was enjoying the purchase of the Porter Entertainment Wall Unit today but I still have not received it. I purchased the Wall Unit on March 28, 2015 and I still have not received my purchase as of May 29th, 2015. This item was originally scheduled for delivery on April 8th, but the shipping company found a manufacturer defect on the item, and delayed... Read more

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  • May 23
  • Furniture and Decor
  • Hayden, Colorado
  • Dresser
  • 47
  • REVIEW RATING 3/5

Ordered and paid for dresser/nightstand in August 2014 .... 6 weeks later furniture came with dresser damaged (front corner broken off). Refused dresser delivery .... took til November 2014 for them to redeliver dresser which was supposed to have been repaired ... NOT ... was in worse shape the 2nd time around. Could not cancel order without a 25% stocking fee PLUS paying all the delivery... Read more

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  • May 07
  • Furniture and Decor
  • Evansville, Indiana
  • Sectional
  • 1
  • 1
  • 84
  • REVIEW RATING 4/5

Yes, they may be cheaper than other places, but, I could not get a call or email to verify a discrepancy in price --- I had the salesperson's name and e-mail address -- he never would call or email me back -- the operator would transfer me to his "voice mail" and disconnect me --- Was transferred to a "manager", Carolyn, which of course, did not answer.... left a message for her and never called... Read more

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Resolved

  • Apr 21
  • Furniture and Decor
  • Loveseat
  • 1
  • 1
  • 186
  • REVIEW RATING 5/5

We placed an order on January 28, 2015 for a sofa, loveseat and a recliner. We were initially told that it would take approximately three weeks for us to receive our furniture. The furniture was finally delivered on March 24, 2015. The sofa and the recliner made it into our home ok, but the delivery company dropped the loveseat over the edge of the tailgate of the truck causing the frame to bend.... Read more

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