Coleman Furniture Complaints and Reviews

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Coleman Furniture
Main address: 1150 Broadway 11557 Hewlett NY
1 800 974 5255 , , customercare@colemanfurniture.com
  • 21+2 mobile complaints
  • $23.4K claimed losses
  • $1K average
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  • 15 hours ago
  • Furniture and Decor
  • Boston, Massachusetts
  • Furniture Sales
  • 4

I ordered a sideboard on August 16, 2014. After placing many, many phone calls to customer service about a delivery date after waiting 6 weeks, I finally was scheduled for delivery. The delivery company informed me that there are no deliveries to Queens on the weekends and that I had to schedule either Tuesday or Thursday. So I scheduled for a Thursday and had to call in a sick day to wait... Read more

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Coleman furniture is AWFUL DO NOT BUY FROM THEM. It's been 2 months and nothing has been resolved! I want my furniture fixed or my money back! !!!!!! Add comment

     

  • Sep 23
  • Furniture and Decor
  • Leather Sectional
  • 301

“My experience with Coleman Furniture has been a nightmare. I was excited to order a leather sectional from Coleman Furniture in June 2014 because I was saving money. Delivery time was about 3 weeks from placing the order so everything seemed to be going good. My sectional was delivered in the first part of July and that is when my horror story begins. Each and every piece of the sectional was... Read more

Was this review helpful? 8 3

     

  • Sep 17
  • Furniture and Decor
  • East Aurora, New York
  • Delayed Delivery
  • 90

I purchased furniture fro Coleman furniture with an estimated delivery date of 2 weeks which was perfect in coordination for the time I would be moving into my new home; however, I am now 4 weeks out and the shipping company is still unable to give me a delivery date. I contacted Coleman today and the lady I spoke with kept calling me mam and putting me on hold. She claimed she could not set the... Read more

Was this review helpful? 1 0

     

  • Sep 03
  • Furniture and Decor
  • Furniture Payment
  • 1
  • 1
  • 129

I ordered a sectional on July 22. I called August 26 and was informed that they were waiting on payment because the paypal transaction had expired. I immediately gave them my credit card number (HUGE MISTAKE) and was promised the delivery company would call. Nope. So I called the delivery company and they had no record of our order & even said they don't deliver to our zipcode. Coleman says... Read more

Was this review helpful? 2 1

Wow I must say I have experience the same thing I purchased a sectional and it took a month to deliver . I had to curse them out and I'm not that type of person. And now I want to add the warranty because it's delivered.i can't Add comment

     

  • Jul 25
  • Furniture and Decor
  • Dining Set Order
  • 1
  • 1
  • 146

Ok so you get a couple hundred savings from ordering through their website, but they are pathetic in customer service. I ordered a dining set in the beginning of June and it's almost August and still waiting. I would have paid the extra hundred if I knew it would take this long. I don't know how they are still running as a company. They fool first time buyers into good prices, but the service is... Read more

Was this review helpful? 2 2

     

  • Jun 30
  • Shopping
  • Columbia, South Carolina
  • Furniture
  • 87

Do not purchase from this company. I ordered living room set and bedroom set in April and am still waiting for pieces to come in. They told me everything would be delivered by June 1. Every time I call they say the sofa will be another month (I have the rest of the living room set). I am still waiting on the footboard, rails and dresser. Every time I call they say the delivery company will call... Read more

Was this review helpful? 2 0

     

  • Jun 06
  • Furniture and Decor
  • Greece, New York
  • Couch
  • 1
  • 1
  • 91

I had the same problem. I ordered a couch on April 21 and it is now June 7… Seven weeks later still no couch. "I" had to call find out that there was an issue that they didn't feel the need to alert me out. I called the next week and the same issue but was promised a personal phone call the following week to let me know a delivery date and received nothing. I call the next day and find out... Read more

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  • Feb 09
  • Furniture and Decor
  • Couch Delivery
  • 1
  • 1
  • 205

DO NOT GIVE COLEMAN FURNITURE YOUR BUSINESS! I cannot say enough about how difficult and drawn out my experience with Coleman Furniture has been. Long story short, this is a terrible company that is run by dishonest people, and I am stunned that they are still in business. I’d like to point out that Coleman Furniture is owned by Renegade Furniture Group, which also owns Mazel Tov Furniture. The... Read more

Was this review helpful? 7 0
 
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