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Coleman Furniture - Horrifying experience
Coleman Furniture - Horrifying experience
purchased my sofa on April 23, 2017. I received a recliner sofa and love seat where the sofa has a gap between the base and the back.I sent over pictures to Cierra and Felice. I opened a warranty claim. I was allotted $150 to get it repaired. I had 3 technicians...
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1.2
I liked
  • Price
I didn't like
  • Delivery
  • Customer service
  • Warranty policy
#1064912
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I would ask Why you would make such a nice chair for outdoor and patio use and the users are never able to place the chair back into the case. This chair is large with nice add-on but after use due to the size of the chair and the size of the case---you can't put the...
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#1063340
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I absolutely regret ordering from Coleman furniture. I placed my order over a month ago and have still not received my furniture. Customer service is an absolute NIGHTMARE!! They have young rude careless incompetent individuals that pacify you over the phone with NO...
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1.8
#1060902
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Short Review for February 16, 2017, Pc_payment

Coleman Furniture
#1009405
1.0
Wanted to charge me a restocking fee on an item that was out of stock!!!!!
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Coleman Furniture Delivery Service Review

Coleman Furniture
#1004278
1.2
I oedered furnature, took a month, then it got damaged. Now the y want to charge me 25% to restock it. Order was cancelled. Im not paying for furniture I ne er got, supposed to be free delivery, and they, damaged it. Still never a word. Do not trust them, dont want furnature, and Im not paying a cent. Communication is really bad!!
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Coleman Furniture Furniture Repair Review

Coleman Furniture
#988281
1.0
Do not order from this company the will deliver u damaged furniture and try to repair it multiple times then charge u a restocking fee of 25%
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Coleman Furniture Delivery Service Review

Coleman Furniture
#977548
3.4
horrible customer service the shipping company they work with will not deliver my furniture and when they were going to deliver my furniture they wrecked it so they had to repair it it's been like 3 months now I still haven't received my product
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5/26 - I have recieved a defective hutch that do not close on 5/25, I was not home at that time and my parent signed the document which were presented by the moving person who got the furniture. After I came and observed the defect and contacted coleman furniture they...
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1.0
#1052532
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My 8 dining room chairs have 3 legs that touch the ground and one leg that doesn't. Wobble in chair while eating. I can't get Coleman to return a phone call regarding the issue. Read the fine print. If you accept the defective merchandise they will not refund or fix...
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1.2
I didn't like
  • Return and shipping information not easy
  • Damaged furniture
  • Restocking fee
#1015699
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I ordered a sectional from Coleman. I was very excited and waited a month for it. I even had several discussions with Coleman reps because there had been so hiccups with the delivery dates/times. Before ordering, I did everything that I could to make sure the process...
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1.0
#1011722
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BUYER Beware!!!! I spent over $4000.00 Dollars with this company and OMG! I have never been treated so badly by any department store. Steve is the Sales manager there he would not tell me his supervisors name and was extremely rude. The furniture was supposed to be...
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1.8
I didn't like
  • Customer service
  • Whole experience
  • Unprofessional
#999763
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sold by coleman furniture the tamboo is cheap material like fake leather. in the pic it look like fabric but it isn't.. It is very thin material.. this is the worst sofa I ever bought. And its made by Ashley Furniture.. I should have got the Hogan its real fabric.. I...
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I didn't like
  • Cheap material cracking
  • Product is not as described
#998852
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Reluctantly I ordered a swivel rocker recliner. I was nervous about ordering something that important without sitting on it. Well, it is my favorite chair; the reviews were spot on and the set up and delivery was wonderful. I could not be happier with my purchase and...
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Product
#996809
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I order and waited for a couple of weeks The order confirmation said that I would be receiving a shipment I received no shipping notification, there is no online status. I tried calling them but after holding for over 15 minutes I gave up after a few times. I finally...
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#996734
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