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1.8 Based on 76 reviews
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  • Customers like
    • Price 4
    • Verity of products 2
    • Woot 2
  • Customers don't like
    • Customer service 13
    • Damaged item 6
    • Lies 6

My review will be lengthy and full of warnings NOT to but from this company. But until I get my refund I'm nit saying any more

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Placed order after two months of calling they finally told me item isn't available and will issue refund, every time I called they kept telling me shipping out next week, toke 3 weeks to get refund and customer service was snotty.

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- Recieved my furniture 1 month late and on top of that it will damaged: Most TERRIBLE CUSTOMER SERVICE EVER PLease do not order from this site; i recieved damaged furniture and the company is not willing to fix it. Also, Melissa Hans working their will bluntely tell you to do whatever you want but they cannot do anything about the damages. IF YOU END UP ORDERING FROM THEM- MAKE SURE YOU DO NOT ACCEPT THE DELIVERY IF ANY DAMAGES FOUND WHILE... Read more

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I bought a recliner from them, I went to the Ashley store found a chair I loved then ordered from Coleman when I received the chair it looked like the one in the store but when sat in it it had a big gap I thought it was put together wrong and my feet didn't even touch the ground if I sat in this chair I would have never bought it so I went to the Ashley store and sat in the chair again it had none of those problems I sent numerous pictures and... Read more

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I order furniture from colemans an it was a great experince i like how they had to inspect my furniture before arrival an the process was great an i enjoyed it thanks for the great customer experince

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Coleman Furniture - Furniture is junk and warranty is a scam!
1 of 4

I purchased a recliner and couch less than a year ago 3-5 cushions a ripping at the seams when I sent in my warranty complaint I was told to find a technician in my area and they would allow 125.00 for repairs! This company is an absolute joke and how they are still in business is beyond me! It's poor quality and you will get no where with there customer service! i will be doing whatever I can to expose this company for they really are a SCAM. I... Read more

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I have had a number of purchases with Coleman Furniture online and, as a SUPER shopper, I have found their prices, quality and customer service second to none. Before you buy furniture don't be remiss and please look at Coleman Furniture! Check out their bedroom and living room suites plus their bar, entertainment, outdoor, accents, dining, kids and lighting. I am a complete fan and so will you be. I purchased the Bittersweet Sleigh Bedroom Set... Read more

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Company scams its customer and the delivery company Deliveryright is the worst company ever. Do not buy from this company. You are better office buying from a local furniture store. Melissa Hanes and Janet Stevens hung up in my face. The tried to charge me 325.00 dollars for a company error. Poor management. They do not follow their own online policies. Beware of this company. Read more

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I ordered a sofa and loveseat that was damaged by the delivery company and was sent back for a new set. Coleman Furniture would not give me a new set and insisted that the original set could be repaired to my satisfaction. Upon delivery of the repaired furniture, I inspected the repair with the delivery company employees and it was pointed out that the wood piece that was repaired was now warped and not affixed to the sofa very well so I... Read more

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I would highly recommend not buying furniture from this place. Their customer service is horrible. They apparently shipped only part of the furniture to the delivery company and part of what they delivered was damaged. The delivery company wasn't willing to work with me on delivery times and only come to Tucson once a month. When I tried to talk to the costumer service folks to remedy the situation, I don't think I should have to wait 5... Read more

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