Contact Coleman Furniture Customer Service
How to Reach a Person at Coleman Furniture
Toll-Free Number:
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1-800-974-5255CCPA Inquiries
Customer Service:
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1-888-428-5942
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1-888-432-6515
Legal:
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1-888-204-8489Toll free
Complaints/ Feedback:
Customer Service:
Legal:
Coleman Furniture Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Coleman Furniture Phone Number | 1 (800) 974-5255 |
| Average Hold Time | 00:00:47 |
| Average Calls duration | 2 minutes |
| Most Popular Coleman Furniture Email Address | cs@colemanfurniture.com |
| Coleman Furniture Live Agent Availability | 17% of callers successfully reach a real person |
| Issue Resolution Rate | Low (16% reported full resolution) |
| Contact Method Distribution | 97% phone, 3% email |
| Common Reasons for Contact | Request for information, product/ service, shipping and delivery |
Contact Information
Coleman Furniture Website:
Coleman Furniture Help Center:
Corporate Office Address:
Other Info (opening hours):
Sales Department
Monday – Friday
9:00 AM EST – 10:00 PM EST
Sunday
11:00 AM EST – 10:00 PM EST
Saturday
Open Until 10:00 PM EST
Order Updates
Monday – Friday
9:00 AM EST – 8:00 PM EST
Saturday – Sunday
11:00 AM EST – 5:00 PM EST
Customer Support
Monday – Friday
8:00 AM EST – 8:00 PM EST
Saturday
11:00 AM EST – 5:00 PM EST
Sunday
Closed
Summary of Coleman Furniture Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Coleman Furniture?
Request for Information Question:
- “Question about outdoor furniture”
- “Enquiry”
- “Order update”
Product/ Service Question:
- “To make a purchase”
- “Purchase”
- “Product stock”
Shipping and Delivery Question:
- “Missing parts”
- “Delivery”
- “Shipping”
Activation/ Cancellation Question:
- “Order cancellation”
- “Trying to cancel an order that was placed”
- “Cancel order”
Return/ Replace Question:
- “Exchange”
- “Return”
- “Replacement part via Overstock”
Staff Question:
- “White glove service”
- “Horrible service”
Employment Question:
- “Truck driver job”
Refund Question:
- “Still waiting on my refund”
Payments and Charges Question:
- “Make payment”
Cards Question:
- “I placed order wanted pay for chair w diffrent card called said they fixed it would recieve email to purchase for price w my sectional”
Other Question:
- “Want to order leather chains”
- “Teturn”
- “Check your n order”
Compare Coleman Furniture Customer Service To
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