Coleman Furniture - Not properly assembled item is called based on standard !!!

83 of 115 Coleman Furniture reviews

We submit our order in August.We received part of the order in October and the rest of the order mid December !!!

But the coffee tables were not assembled properly so we refuse to accept those. After 3 weeks no call from coleman furniture we called them to follow up. Their answer was that they are going to send their "TECHNICIAN" to the site so he/she can inspect the items before being redelivered. But guess what after 2 weeks we have been sent some photos of the tables that are getting ready to be delivered.

The tables in the pictures was same as what was delivered and rejected already. ( I should add that my parents have the same set so I am well aware of how these tables should be! )

Now after 6 months I am asking for refund on the tables or tables in good condition.

BUT I will receive my money with 25% deduction or I can receive the same tables !!!

What a business !

If only if I could find the real people in charge to speak to.PLEASE DO NOT GIVE BUSINESS TO COLEMAN FURNITURE.

This review is a subjective opinion of a user.
Report Comment

More Review Details

Customer service
Diversity of Products or Services
Delivery Service
Website
Exchange, Refund and Cancellation Policy
Value for money
Warranty
Product or Service Quality
Staff
Style and Design
More

  • What I liked
    • Verity of products
  • What I disliked
    • Delivery window
    • Customer service
    • Fraud
    • Lies
    • Return policy

Reason of review:
Poor customer service
Preferred solution:
Full refund
Monetary loss:
$400
Product or service
Coffee Tables
Review category
Furniture and Decor
review #585889
Had an experience with Coleman Furniture? Submit review ›
Helpful? 2 Yes 2 0 No 0
Had the same issue 0 Yes 0
83 of 115 Coleman Furniture reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Coleman Furniture. However, many companies do monitor reviews on our site.

 
×
You were reading a complaint about Coleman Furniture.
Filing a new complaint about
×