I purchased a mirror in May 2018. I constantly attempted to call customer service, no one responds to my calls or they hang up on me. I have left messages to Camille Dickson, at 5163451239 and all she does is send me emails every 3 days. She tells me the mirror broke...Read more
This is the second order placed with Coleman furniture. The first order was received with no problem which encouraged me make my latest purchase. After receiving an email stating that my order was shipped to the distributer I called two weeks later to confirm that the...Read more
I didn't like
- Delivery and customer
Purchased a coffee table that showed up damaged. Refused it (after phone call with company) and after delivery guys said to reject it with the damage. Weeks later, the company claimed the punctured furniture was “unique distressing.” After arguing the point, the...Read more
READ BEFORE YOU BUY ANYTHING! I ordered my furniture May 11th, it is June 29th and still they have no idea when my furniture will make it here. For over a week and a half (poss more) they have been telling me that my product has been shipped from the manufacturer and...Read more
I didn't like
- Takes two months to deliver
- Customer service very bad
- Customer service
Ordered dining table and 6 chairs. Received an email from Camille at Coleman advising us that the table had a split in the wood and would need to be re-ordered. However the Shipping company showed up at our door unannounced and said they had a delivery for us. I told...Read more
I finally got my husband to agree to buying new furniture for our home especially since I found a really nice sectional that I fell in love with. I first saw the sectional at Ashley's Furniture and decided that I might find a bargain online for the same or similar...Read more
Coleman Furniture - Horrible!!
I ordered a sectional and was told it would not fit in the elevator at my apartment building. The person I spoke to at Coleman was absolutely no help. They were more concerned with charging me every possible fee they could. I paid $1,100 for a sofa I now have to return and am out almost $400 with no sofa. Never again!
The actual piece arrived, after 3 months, and is OK but in the event you have any issues and need to work with customer service, I'd recommend just shopping elsewhere. I was given incorrect product information, in writing, from customer service and the rep I was...Read more
on may 14th I ordered two occasional chairs. happily received them three days later. Unhappily, there were no legs or hardware included in either box. Three calls to the company have netted no parts. Today I was told that it was a carrier issue and that they could not...Read more
I didn't like
- Poor communication
DO NOT BUY FROM COLEMAN FURNITURE! I waited 2 months to get a bedroom set then when it finally did arrive late I had damages and a missing piece. I contacted cx service and they told me that they would be contacting me back after they talk to the shipping company. They...Read more
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