filters
State:
Show
City:
Show
Product:
Show
Coleman Furniture - Broken furniture nightmare
Coleman Furniture - Broken furniture nightmare
Coleman Furniture - Broken furniture nightmare
I purchased a Stone & Leigh Clementine Secretary for an infant's room. It's a gorgeous piece, except it arrived very flawed and went downhill within 14 days. It arrived with the upper right side cracked. Coleman said they could repair it and bring it back to...
Read more
Company wrote 0 private or public responses to the review from 1 day ago.
1.0
#1422354
Reply to reviews
I received a couch (the Stonenesse Sectional) 4 days ago from this company. The movers were very polite but did take much longer than explained to assemble this very simple couch. At the end of this service, which I had to stay up most of the day to receive, I had to...
Read more
Company wrote 0 private or public responses to the review from 1 day ago.
1.6
I didn't like
  • Damaged product
  • Customer service
  • Delivery
#1422117
Reply to reviews
Show

Coleman Furniture - Broken Furniture

Very bad. Furniture took 2 weeks to ship, then arrived damaged, now company won't accept it back and instead wants me to wait 2 more weeks for replacement parts to ship and expects me to disassemble the product and replace the damaged parts myself!
Company wrote 0 private or public responses to the review from Dec 06.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1417077
Reply to reviews
I made a order from this company on November 3 with a statement from them that I would have the order in 2 weeks, before Thanksgiving. I was sent a email saying that my furniture would be deliver December 3, 2018. On this date I called company and was told it is in the...
Read more
Company wrote 0 private or public responses to the review from Dec 03.
Anonymous
Bryan

I had the same exact situation! Seems like a regular practice

1.6
I didn't like
  • Restocking fee for a order that was not received
#1414295
Reply to reviews
Anyone who has been following me knows I have posted 5 times. The first was the delay of delivery- about 2 weeks they said- try 2 months! The second, they delivered but 2 chairs were stained. So they went to "clean them". The 3rd delivery they came back, never called...
Read more
Company wrote 0 private or public responses to the review from Nov 30.
1.2
I didn't like
  • Not delivering a product that is what they say it is
  • Product quality not as per money spent
#1411555
Reply to reviews
I placed the order for my sofa set September 3rd. The email I received said most orders are delivered in 2-4 weeks, so I figured I would have it way before the holidays. Two weeks after placing my order, on Sept. 17th, I received an email stating it would be 8-9 weeks...
Read more
Company wrote 0 public responses to the review from Nov 26.
Anonymous
Anonymous

worst company ever...dealing with the same thing right now and their employees are the rudest especially the Manager Lori.

#1408262
Reply to reviews
Ordered a dining room set! Received the table and bench and two chairs 2 months after placing my order! Did not receive the other 2 chairs! After another two months we finally received the other 2 chairs! Customer service could care less! We were told Coleman’s sent...
Read more
Company wrote 0 public responses to the review from Nov 19.
1.0
#1403742
Reply to reviews
Show

Coleman Furniture - Pissed off

My product was delivered damaged. I was advised I would be charged $500 +$150 restocking fee thats basically wat I paid for it. Their assistant was very rude and professional. I ask to speak to her manager and I never recieved a call. Alm of my emails was basically ignored. I will never purchase anything again from this company!
Company wrote 0 public responses to the review from Nov 17.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Website
#1402732
Reply to reviews
Show

Coleman Furniture - Pissed tf off

This company charges way more than the product actually cost do your research before buying!! On top of that my product was damaged and they still wanted to charged me $500 + $150 restocking fee to pick it up so they dont have to pick it up. I will never purchase anything again!!
Company wrote 0 public responses to the review from Nov 17.
#1402721
Reply to reviews

Contact Coleman Furniture

Mailing Address:
Coleman Furniture
333 Washington Ave
Cedarhurst, New York 11516
United States
Phone:
(800) 974-5255
More
horrible beyond horrible services lack of communications company fails to inform you about fees order could take months and months! yet they still rob you with a restocking fee.... rude i cannot even begin to express how pissed i am with their horrible service you have...
Read more
Company wrote 0 private or public responses to the review from Nov 12.
#1398680
Reply to reviews