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Coleman Furniture - Awful products and even worse customer service
Coleman Furniture - Awful products and even worse customer service
Coleman Furniture - Awful products and even worse customer service
Coleman Furniture - Awful products and even worse customer service
Coleman Furniture - Awful products and even worse customer service
Coleman Furniture - Awful products and even worse customer service
I wouldn't even give this company one star if I didn't have to. I ordered a bedroom set from them. I was told it would take about 3-4 weeks to arrive. After waiting over 2 months for it to come in, the headboard was broken. They ended up still sending me the broken...
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1.0
#1271067
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Coleman Furniture - Do not buy from them
Coleman Furniture - Do not buy from them
Coleman Furniture - Do not buy from them
Coleman Furniture - Do not buy from them
Coleman Furniture - Do not buy from them
Coleman Furniture - Do not buy from them
Coleman Furniture - Do not buy from them
I received my sectional sofa several months ago and when the delivery men had put it together, we noticed the cushions were too short. There was a 3 inch gap between the seat cushions. I called Coleman Furniture immediately and was told to keep the sofa and they would...
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1.0
Product
#1249134
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Resolved
Coleman Furniture - Broken furniture nightmare
Coleman Furniture - Broken furniture nightmare
Coleman Furniture - Broken furniture nightmare
I purchased a Stone & Leigh Clementine Secretary for an infant's room. It's a gorgeous piece, except it arrived very flawed and went downhill within 14 days. It arrived with the upper right side cracked. Coleman said they could repair it and bring it back to...
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1.6
#1422354
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If I could give this company zero stars I would. Dealing with this company was a nightmare. I would discourage anyone from using this company to maybe save a couple dollar or even a couple hundred dollars. I ordered my entire bedroom set here, $1,500 worth of...
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Anonymous
Sue

OMG! They ran the same story to me about white glove receiving the bed damaged. They don’t have it in stock ! They have to reorder it! I canceled and they want to charge me a ...

Nbyal
Nbyal

It is now December 16th and my bank has now been attempting to correspond with this company and are also being ignored. We are talking to a relative who is a prosecuting attor...

#1423984
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Coleman Furniture - Damage Goods
Coleman Furniture - Damage Goods
Coleman Furniture - Damage Goods
Coleman Furniture - Damage Goods
Damage: I have purchased a black sectional couch CM6982-SECTIONAL Gatria II Black Reclining Sectional With Console $1794.00 including two recliners with the warranty. I had called Guardian and I had explain to them what had happen with my sectional. They had informed...
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Anonymous
Deneen

Yeah they are not liable because I signed the delivery ticket but " out of courtesy they will give me $200 to get the piece which was delivered damaged. I'm not liable because...

Anonymous
Cher

I purchased a dining room set with a beautiful marble table. The marble is cracked in 3 places and was told it was a natural defect in marble and manufacturer can not replace....

3.2
#1228355
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Featured
Coleman Furniture - My couch is cut open with a box cutter...no response
Coleman Furniture - My couch is cut open with a box cutter...no response
Coleman Furniture - My couch is cut open with a box cutter...no response
I have emailed and called coleman furniture multiple times. I recently bought a living room set and dining room set. The first time, the "forgot" one of my dining room chairs and my $800 buffett. When the living room set was delivered, I didn't catch all of the items...
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Anonymous
Anonymous

QUOTE : " Email or call me " ... forget it. Send them a formal letter of complaint clearly stating the issues involved and serve it via Certified Mail return receipt requested...

#1309983
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Coleman Furniture - Charging you twice for same item is "normal" from Coleman's
I purchased a dining set and 2 matching stools on 12/2/18 for $2135.72. The purchase amount has been in my pending transactions ever since. On 12/13/18 I looked at my account and Coleman's took out an ADDITIONAL $2135.72. I contacted them literally all day dealing with...
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Anonymous
Anonymous

It is now the 17th and Coleman Furniture is still ignoring my bank and me. I can only hope that all involved will be put through as much *** as they have put me through in the...

Nbyal
Nbyal

My bank has reached out to Coleman Furniture simply asking for verification that I was to only be charged once for my purchase. Coleman's refuses to comply even up to the end ...

1.0
I didn't like
  • Unwilling to adjust the double charge they took from my account
#1423633
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Coleman Furniture - Garbage Company

Coleman Furniture - Garbage Company
Coleman Furniture - Garbage Company
Coleman Furniture - Garbage Company
Cierra Zayas (Coleman Furniture) is a terrible account rep. She was very rude and nasty to me over the phone. My bar set came in damage and they did not want to pay for the full repairs. Lori Crawn the service manager was no help at all. The total customer experience was unacceptable and horrible. Their furniture is of poor quality. Please don’t waste your money buying from this company. Jan 17, 2019
1.1
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Advertised vs Delivered
Customer service
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#1450648
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Wow, this company was terrible beyond belief. I wouldn't believe it if it hadn't happened to me! I found two barstools I wanted online, and ordered them on July 7th. Delivery was supposed to be a couple weeks later. It took longer than initially expected, but I was...
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1.6
#1343489
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On November 11, 2018, I ordered a couch from Coleman Furniture's. When we ordered, the confirmation email said we should have the delivery in three weeks (Dec. 2). On November 28, they called to schedule a delivery date/time of December 4 between 9:30-1:30. On that...
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#1451661
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