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Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Warranty
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order a sectional sofa with a bed the bed frame came apart and is in the floor call coleman to complain the sofa is not even a year old called them several times told them the problem over and over they said they wold send me 200 dollars and i wold have to find someone to come and fix it i paid around 2000 dollars for the sofa i am 72 years have no children in the house we hardly sit in the sofa and it felt apart what they sell is junk i have had many sofa beds over the years and have never had anything like this happen this was my first time buying from this company and it will be my last now i will have to take them to court and tomorrow i will call the better business bureau

Product or Service Mentioned: Sofa.

Reason of review: Damaged or defective.

Preferred solution: Let the company propose a solution.

I liked: Woot.

I didn't like: Misrepresenting product, Returns department not cooperative, Damaged.

Company wrote 0 public responses to the review from Oct 16, 2016.
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