I bought a new loveseat, when I received it, there were broken and scratchs. I mailed them the pictures in 24 hours and they send a guy to fix the broken leg after 2 weeks. i am ok with there service
For all other, they give 150$ for me to fix it. I called medic, cost 300$. I asked if I can return, the answer is no.
So basically I am buying a new one and have to fix it myself with money and time? Will never buy from Coleman Furniturem, there service is not guarantee, the buyer has risk.