Not resolved

I ordered a bed . It looked beautiful online.

I had an emergency and had to leave town. I tried to get them not ship it yet but they said no. My neighbors let them in. When came back home weeks later.

I discovered the head board was damaged. I contacted them. I was told because I did get back to them in 24 hrs. It is a warranty issue.

Then I was told the manufacturer would do nothing about it. It is very noticeable! Now it's a pass the buck deal! I would never do business with them again.

Its sad when you pay this much for furniture and they do nothing but pass the buck. It's a rip off!

Product or Service Mentioned: Coleman Furniture Customer Care.

Reason of review: Damaged or defective.

Monetary Loss: $804.

Preferred solution: Replace without cost to me.

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